General Information How do I get started? Getting started is easy. First, we recommend that you read the Travelocity.ca affiliate agreement. Then click on the "I Agree" button at the bottom of the Agreement to enroll directly online. How will I know if I'm accepted into the program? You'll receive an e-mail confirmation of your acceptance following the submission of your request for enrollment. Confirmation can take up 10 business days. How does the Travelocity.ca Affiliate Network work? You place specially coded graphic and/or text links to Travelocity.ca on your web site. Each time a visitor to your web site follows those links and buys an airline ticket, or reserves a car rental or a hotel reservation we note that the customer was referred by your site and credit the sale to you. Will you promote my site? Not exactly. We may sometimes feature an Affiliate on Our Travelocity.ca Affiliate pages or on Travelocity.ca Reporting.Net to showcase some of the affiliates we do business with, but you shouldn't count on that driving lots of people to your site. We recommend that you submit your site often to search engines and web sites that will accept links from other sites to build traffic. For help with promoting your site we recommend BeFree's Web Tools Will becoming an Affiliate increase traffic to my site? Our Affiliate Program is a revenue-sharing program. It is not designed to help you increase traffic to your site; however, it enhances your site with content, so your user return rate may be higher. How do I change my account information? Once you have been accepted as an Affiliate, you will be given access to Travelocityca.Reporting.Net. Your account information can be modified through the Update User Account link at Travelocityca.Reporting.Net.

Joining the Affiliate Network Is my site eligible to become a Travelocity.ca Affiliate? Any web site based in Canada may submit an application, but we do reserve the right to refuse membership to a site or revoke a site's affiliate membership at any time if we deem that the site contains objectionable material, or if the site doesn't exist or is misrepresenting itself, or if it is engaged in activity that could be considered suspect. Does it cost anything to become a Travelocity.ca Affiliate? No. Enrollment is FREE. There is no initiation fee, maintenance fee, or any other fees to join our program. Can a web site based outside Canada be a Travelocity.ca Affiliate? No. The Travelocity.ca Affiliate Program is specifically designed for Canadian based web sites only. We invite Web sites based outside Canada to join our U.S. Affiliate Program. Can I participate in other travel related affiliate programs? Yes. Participation in Travelocity.ca Affiliate Program does not limit your participation in other travel related affiliate programs. But to be successful in any travel program we recommend that you only participate in and promote travel sites that compliment each other and do not compete. Too many choices tend to confuse visitors and dilute your commissions, when they're spread over many different web sites that offer identical products and features. I don't have a web site yet. Can I apply to be an Affiliate anyway? NO. In order for us to process your application, your web site must be live so that we can review it.

Getting technical help How do I create links to Travelocity.ca? It's easy. To create tracked links to Travelocity.ca, just go to travelocityca.reporting.net, Login with your Username and Password , click on the Creating Links button, select a text link or graphic and then click on the special tool we've created for making links to Travelocity.ca, called Make My Code. Then copy and paste the code into your HTML document. The Make My Code tool is so easy to use, even beginners can create links in just seconds! If you need additional assistance you can get that online from the Travelocityca.Reporting.net Help pages or by email. What is my responsibility as a Travelocity.ca Affiliate? You are responsible for getting the link code from Travelocityca.Reporting.net and for setting up the links in the appropriate areas of your site, maintaining them, and directing your audience to visit our site through yours. You are responsible for using the Make My Code (see above) to create links, and for placing the links on your site. What is Travelocity.ca's responsibility? Travelocity will provide you with the tools and support you need to maximize your sales with Travelocity.ca. We will handle the ticket orders, ticket delivery, billing, 24/7customer service, returns, and everything else related to the customer's experience is taken care of by our site. We Also track all orders from your site, calculate commissions due and send you a check each month. Will you help me with my site? travelocityca.reporting.net provides recommendations on where to place Travelocity.ca links to maximize sales referrals from your site. You will also be assigned an account manager to assist you and make recommendations. Can I use the Travelocity.ca name and logo on my site? Yes, but do not alter our logo in any way or use our Domain Name in any form as part of your Domain Name in the URL where you place us. You'll find a library of logos and banners on travelocityca.reporting.net in Creating Links. Can I change and update my links whenever I want? Yes. You may change and update the links on your site at any time for whatever reason you wish. In fact, we recommend that you check back to travelocityca.reporting.net often to review any new graphics or links we may have added or deleted since your last visit. If you find that one of our links isn't working properly on your site or a graphic is broken, more than likely it's been changed and it's your responsibility to go and get the new code from Travelocityca.Reporting.Net to bring your site up to date. Do I have to build a separate "Travel" page on my site? No. All you have to do is link your site to Travelocity.ca. However, building and maintaining a compelling Travel page is a great way to showcase your expertise and bring customers back to your site. And, if your visitors like Travelocity.ca referred by your site, they'll keep coming back, and repeat customers will earn you more in the long run. Where should I create my links? There are multiple ways to link from your site to Travelocity.ca and the more areas you place them in increases your chances of selling tickets. Some of our suggestions are: On Your Home Page In Your Navigation Tool Bar On a designated Travel page In other areas of your site where booking Travel would be appropriate, including, a Business Area, Family Area, Leisure & Recreation Area, eCommerce or Shopping Area. Can I give my web site developers access to Reporting.Net to create links and retrieve content, but not see reports? Yes, please provide your Travelocity.ca Affiliate Mgr. the names and e-mail addresses of the individuals whom you would like to have access only to tools and content on Travelocityca.Reporting.Net, and a special permission level will be set up for them.

Tracking and Payment How are orders tracked and credited to my site? All links from your site to Travelocity.ca contain your site's unique Source ID and link code so that every time a user comes to us via your site, we know to credit you if they buy an airline ticket or make a car rental or a hotel reservation. How much will I be paid? You'll be paid CAD 3.00 for each standard airline ticket. In addition, you'll be paid 2% for every car rental, 3% for every Sabre hotel booking, 6% for every "GoodBuy" hotel purchase, 2.50% for pre-packaged vacations, 4% for total trip and CAD 25.00 for every Cruise purchased online through our links on your site. Read our Affiliate Agreement for complete details of our commission structure. Do I earn commissions from my own purchases? Yes. When you complete a purchase with us through your Web site, you earn the same commission on your purchase that you would from a visitor's purchase. How often do I get paid? You will be paid on a monthly basis within 45 days after the close of the month. If your commission for any month is less than USD 50.00, the total amount will be carried to the next month. Once it passes USD 50.00, a check will be sent to you at the end of the month for the complete amount owed to you up until the end of that month. How will I monitor my sales from day to day? We offer many online reports on Reporting.Net that are updated daily. These reports tell you how many users saw and clicked-through to links to Travelocity.ca from your site. Ticket Sales reports are updated every Friday and contain sales and commissions earned from the Monday Through Sunday of the previous week. The car and hotel reports are loaded every Wednesday and contain the bookings and commission you earned in the previous Monday through Sunday period. I operate more than one web site. Can you track them separately, but pay me with one commission check? Yes. You can have multiple sites under one Affiliate account but you must notify us of what they are so we can review them. You can make arrangements for that with your account manager once your account has been approved. You will then be able to create links specifically for each site and generate separate reports for each site. You will receive one commission check for all of your sites under one account name.

Affiliate FlexTrack What is Affiliate FlexTrack? FlexTrack allows selected Travelocity.ca affiliates to define a parameter that they can add to the click through URL of their affiliate links. This parameter gives additional tracking capabilities to master affiliates, charity programs and loyalty programs. Why would I use FlexTrack? This feature was developed primarily for affiliates who want to track information unique to their focus, such as master affiliates with a large number of sub-affiliate sites, affiliates that work with charity sites, and loyalty programs that offer points or cash-back rewards to customers. FlexTrack allows you to track sales and earnings so payments or points can be credited back to the end-customer, designated charities, and other third parties. How do I get started using FlexTrack? Please send an email to your account manager and we will contact you about your request.